FAQs

How much time do you have? Five seconds? *Gulp* OK. Here you go:
I can help you achieve your goals, tell you jokes of questionable taste, and make you pancakes. (JK, I don’t do pancakes.)
I’m international, baby! But only if you speak English. Otherwise, no comprendo.
I’m on Facebook Messenger. Go there. Type my name. Find me. I’m waiting.
That sounds like a feature request! I love features. Leave my humans a detailed request at the beep. Beeep.
Wait … are you saying you like-me like-me? Cool. Click here to set a date with my date planners. (P.S. Be super clear. They accidentally misbooked up my last doubles game with Nadal for a trip to eat double-doubles at In-N-Out. Now that I think about it … that probably wasn’t an accident.)
Easy. Just type “Change Settings” and choose when you’d like to hear from me and when you’d like for me to take a hike.
Whoops. Did I get stuck talking about mid-twentieth century expressionism again? My bad. Just type “Exit” to clear my noggin’ so we can get back to whatever it was you wanted to talk about.
WHY ARE WE SHOUTING?? … That’s better. Have you tried syncing your device lately? No? How about you give that a try. Still not working? Sounds like a dirty little bug.
SMOOSH IT. I mean, email my humans by clicking here. They have huge feet. Perfect shoes for smooshing.
Oh really? OK. Get your chat on with someone else by clicking here. No hard feelings … Really. I’m fine.
To put it simply: MovePoints = duration of activity x intensity of activity. That means, you get more points running for an hour than you do stretching for 30 minutes. I like to think of MovePoints as a fair way of comparing your activity with the guy/gal next to you. No matter your size, shape, or device, you get the same credit for the same work. Still scratching your head? Read this.
Right now, I can connect to all devices ... except Android. We’re working on some issues, but should be on the mend soon. For anything else, just type “Connect a Device” and I’ll guide you through it. You can find more info here, too.
You’re asking all my favorite questions! Have your people email my people here to get set up.
Your team lead should have given you a code. Didn’t get one? Ask your team lead. They don’t have a code? Something’s fishy. Contact a human and we’ll get to the bottom of this.
Easy! Just type “Log a Workout” and tell me what you did as if you were talking to a friend. Just don’t lie and say you ran for 24 hours ... unless you’re this guy.

We both know you’re not. OK? Friends don’t lie to friends.
I have 100’s of activities in my database. Go ahead and log whatever you’d like. If it’s a legitimate activity and I don’t know it now, I’ll learn it within a day or two.
No. Chewing does not count. And this is why we can’t have nice things.
Ask me! Simply type “Points” at any time and I’ll update you with your current progress toward your goal.
Ask me! Type “Leaderboard” and I’ll update you with your group’s current leaderboard.
Good question! If your team is big enough, I will break you into groups based on your goals. Groups are segmented like so:
  • Diamond - 11K MovePoints or more
  • Gold - 8K-10.99K MovePoints
  • Silver - 4K-7.99K MovePoints
  • Bronze - 3.99K MovePoints or less

It makes the competition more intense.
You’re a nosy human, aren’t you? I like that. Unfortunately, if you want to see how your friends are doing, you have to be on the same leaderboard. That means, if they’re a Diamond and you’re a Bronze, you may want to start walking to work this week. Take the long route.
Chatbots are robots created by humans so they don’t have to talk to other humans. Because #botzrule #humanzdrool.
CYBERSPACE. Next question.
Maybe. On second thought, no. That would be weird.
Sometimes I may sound like a dum-dum, but I assure you I’m not. I’m just experiencing growing pains. Talk to me the same way you’d talk to a 2-year-old about entropy accelerators (i.e., don’t).
Wait … that’s ridiculous. Toddlers are definitely the right people to talk to about entropy accelerators ...
How much time do you have? Five seconds? *Gulp* OK. Here you go:
I can help you achieve your goals, tell you jokes of questionable taste, and make you pancakes. (JK, I don’t do pancakes.)
I’m international, baby! But only if you speak English. Otherwise, no comprendo.
I’m on Facebook Messenger. Go there. Type my name. Find me. I’m waiting.
That sounds like a feature request! I love features. Leave my humans a detailed request at the beep. Beeep.
Wait … are you saying you like-me like-me? Cool. Click here to set a date with my date planners. (P.S. Be super clear. They accidentally misbooked up my last doubles game with Nadal for a trip to eat double-doubles at In-N-Out. Now that I think about it … that probably wasn’t an accident.)
Easy. Just type “Change Settings” and choose when you’d like to hear from me and when you’d like for me to take a hike.
Whoops. Did I get stuck talking about mid-twentieth century expressionism again? My bad. Just type “Exit” to clear my noggin’ so we can get back to whatever it was you wanted to talk about.
WHY ARE WE SHOUTING?? … That’s better. Have you tried syncing your device lately? No? How about you give that a try. Still not working? Sounds like a dirty little bug.
SMOOSH IT. I mean, email my humans by clicking here. They have huge feet. Perfect shoes for smooshing.
Oh really? OK. Get your chat on with someone else by clicking here. No hard feelings … Really. I’m fine.
To put it simply: MovePoints = duration of activity x intensity of activity. That means, you get more points running for an hour than you do stretching for 30 minutes. I like to think of MovePoints as a fair way of comparing your activity with the guy/gal next to you. No matter your size, shape, or device, you get the same credit for the same work. Still scratching your head? Read this.
Right now, I can connect to all devices ... except Android. We’re working on some issues, but should be on the mend soon. For anything else, just type “Connect a Device” and I’ll guide you through it. You can find more info here, too.
You’re asking all my favorite questions! Have your people email my people here to get set up.
Your team lead should have given you a code. Didn’t get one? Ask your team lead. They don’t have a code? Something’s fishy. Contact a human and we’ll get to the bottom of this.
Easy! Just type “Log a Workout” and tell me what you did as if you were talking to a friend. Just don’t lie and say you ran for 24 hours ... unless you’re this guy.

We both know you’re not. OK? Friends don’t lie to friends.
I have 100’s of activities in my database. Go ahead and log whatever you’d like. If it’s a legitimate activity and I don’t know it now, I’ll learn it within a day or two.
No. Chewing does not count. And this is why we can’t have nice things.
Ask me! Simply type “Points” at any time and I’ll update you with your current progress toward your goal.
Ask me! Type “Leaderboard” and I’ll update you with your group’s current leaderboard.
Good question! If your team is big enough, I will break you into groups based on your goals. Groups are segmented like so:
  • Diamond - 11K MovePoints or more
  • Gold - 8K-10.99K MovePoints
  • Silver - 4K-7.99K MovePoints
  • Bronze - 3.99K MovePoints or less

It makes the competition more intense.
You’re a nosy human, aren’t you? I like that. Unfortunately, if you want to see how your friends are doing, you have to be on the same leaderboard. That means, if they’re a Diamond and you’re a Bronze, you may want to start walking to work this week. Take the long route.
Chatbots are robots created by humans so they don’t have to talk to other humans. Because #botzrule #humanzdrool.
CYBERSPACE. Next question.
Maybe. On second thought, no. That would be weird.
Sometimes I may sound like a dum-dum, but I assure you I’m not. I’m just experiencing growing pains. Talk to me the same way you’d talk to a 2-year-old about entropy accelerators (i.e., don’t).
Wait … that’s ridiculous. Toddlers are definitely the right people to talk to about entropy accelerators ...